FAQ

The Consumer Contracts Regulations allow you to return an item if you simply change your mind. You are responsible for returning the items within 14 calendar days of cancelling, and refunds must be paid within 14 calendar days after returning the goods, or evidence that they were returned. Proof of postage is required evidence of returning goods, namely signed for postage.
Any information you provide is treated with respect and only ever passed on to a third party with your express permission. By submitting your details you agree that we can contact you by phone, email or post. We will ensure that any contact is made during office hours and that any specific requests are respected.